I take immense pleasure in communicating with you all at ETA MELCO. Further to the appointment of Mr Abdul Mujeeb as Managing Director, I would like to inform you of the Company 's vision and direction .
The immediate task is to usher in the tenets of Corporate Governance. Treating people with respect and transparency amongst all stake holders is of paramount importance . Empowerment is the key and I would appeal to all of you to discharge their responsibilities professionally and diligently by keeping the interest of the Company above the personal interests . Let me emphasize that there will be zero tolerance for lapses on Corporate Governance and integrity .
The brand 'Mitsubishi' is always a top of mind recall for all our customers and it is our responsibility to enhance their trust and confidence by demonstrating Service Excellence standards . 'Change ' and 'Continuous improvement' are the need of the hour. There is an absolute need for us to relook at our processes and leverage the current ERP implementation to deliver the best to the customers by optimizing our resources and enhancing productivity at all levels. We will be adopting the best practices in the industry and pay for performance will be the order of the day.
Mr Abdul Mujeeb will be communicating with you all regularly on the company's highlights and challenges in the process of engagement with all of you. We welcome any suggestions that you may have to contribute in making 'Mitsubishi' the most preferred brand in the market
I wish all of you the very best
With Warm Regards,
Ibrahim Al Ghurair Chairman of the Board, ETAMELCO